Jobs

Role Description

The Front Desk Specialist (General Dentistry) at Perfect Smile Doc ensures an efficient and productive day to day operation of the clinic. This position plays a key role in executing the operational and strategic initiatives of the organization. Significant portion of the Front Desk role and time will be spent in managing the day to day Front Desk tasks, leading efforts with patient communication, inventory management and distribution, patient care and case acceptance, receptionist tasks and duties, and the overall well-being of the team members at Perfect Smile Doc. In addition to the role, the Front Desk contributes directly to the clinic by performing all duties and tasks that are assigned for all front and back office administrative personnel.

Duties & Responsibilities

• Lead by example and must have availability for weekdays and Saturday.
• Remain flexible and work as per the needs of the business.
• Manage inventory requests, distribution and escalate concerns regarding items in short supply
• Perform daily deposits with full record-keeping and in accordance with the company policy
• Take lead in resolving all patient related issues in accordance with company policy
• Take timely action on patient related incidents, document and escalate as necessary
• Lead efforts to ensure practices are compliant with all OSHA guidelines
• Coordinate with the management team to discuss matters, seek guidance, escalate and resolve issues of concern, and be proactive and action oriented
• Insurance Management for all patients (PPO)

Requirements:

• Fluent in Spanish
• 2 years of previous dental office experience (GP)
• Experience using Dolphin Management software is a plus
• Experience in Orthodontics Offices is a plus
• Experience as a GP Biller and Coder is a plus.

Perks of Working at Perfect Smile Doc:

• Competitive Compensation
• Paid Time Off
• Healthcare Benefit with Employer Contribution
• 401K Retirement Plan with Employer Match
• Patient Centered, Positive and Team Oriented atmosphere
• Capable & Experienced Team Members
• Culture defined by ethics, respect, excellence in standards, commitment to patient care and positive energy
• Extensive Training & Professional Development

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Healthcare setting:

• Clinic

Schedule:

• Every weekend
• Monday to Friday
• Morning shift
• Weekend availability

Ability to commute/relocate:

• Bronx, NY 10458: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental Front Desk: 2 years (Required)

Work Location: One location